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Customer Care
Warranty

 

Woodplay Playsets

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ChildLife Playsets

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SERVICE	PRICE
Move / Reassembly of a Play System	$100 + Regular Installation Price
Service Call w/1 Man (Inlay and Universal Club Rockwall, Accessories, Touch Ups, and Light Duty Warranty Replacement Items)	$89.00 /hour*
Service Call w/2 technicians Move in Yard / Disassemble of Play System for Movers Warranty labor or Add-on products (monkey bars, penthouse etc)	$169.00 /hour* Anything over 4 hours will receive a 10% discount
Delivery fee includes up to 30 miles from warehouse.	$89.00 Delivery fee plus $2.00 per mile over 30 miles.
Disposal and removal of a Residential Play System - Small Metal or Wood Sets	$89.00 / hour* plus disposal and removal fee, $100 for metal and $150 for wood.

Prices are Subject to Change.

After the first hour, time is invoiced in 15 minute intervals.

*There is a 1 hour minimum on each service call.

Playground World Inc. reserves the right to make modifications or changes to the product/services and pricing. Effective 4/1/2008

Please follow the steps listed below in order to process your warranty claim:

1. Complete the information on the form below.
2. Attach the photos of the parts clearly showing the damage.
3. Attach a scanned copy of your original invoice/receipt.

This form maybe printed and all information mailed to:

Playground World Inc.
Attn: warranty
24206 Aurora Road, Unit A
Bedford Hts., Ohio 44146

Customer Care - Warranty

 *Indicates required fields.

*First Name:

*Last Name:

*Address:

*City:

*State:

*Zip Code:

*Home Phone Number:

*Work or Cell Number:

*eMail Address:

*Date of Purchase:

*Location of Purchase:

*System Type:

*Describe the damage:

Picture File Attached #1:

Picture File Attached #2:

Picture File Attached #3:

Picture File Attached #4:

 Print file

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Please note: The warranty only covers the products not the labor involved in replacing them. The replacement parts are shipped from the factory to our warehouse location free of charge to you (the purchaser) and may only be picked up from this location. If you prefer to have Playground World install the replacement parts, the labor is your (the purchaser's) responsibility. The labor charge will be determined by the amount of labor involved in replacing the parts.